Privacy Policy

Last updated: 28 September 2026

1. Introduction

Twipake Company Limited ("Twipake", "we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

2. Information We Collect

We collect information you voluntarily provide through our contact and quote request forms, including your name, email address, phone number and message content. We do not require you to create an account, and this website does not use a database to store visitor submissions — form submissions are sent directly to our sales team by email.

3. How We Use Your Information

Information you submit is used solely to respond to your enquiry, prepare quotations, and provide the products or services you have requested. We do not sell or rent your personal information to third parties.

4. Cookies & Analytics

This website uses Google Analytics 4 to understand how visitors find and use the site (for example, which pages are viewed and which regions visitors come from). Google Analytics sets cookies and collects aggregated, non-identifying usage data on our behalf; IP addresses are anonymised by Google and we do not use this data to identify individual visitors. You can opt out using the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser. We do not set advertising or remarketing cookies.

5. Third-Party Links

Our Partner Brands and other pages may link to third-party websites. We are not responsible for the privacy practices or content of external websites.

6. WhatsApp Communication

"Order via WhatsApp" links open a chat with our business number through WhatsApp's own platform, which is governed by WhatsApp's privacy policy and terms, not this website.

7. Data Security

We take reasonable technical measures to protect information submitted through this site, including input sanitisation and spam-prevention safeguards on our contact form. No method of transmission over the internet is 100% secure.

8. Your Rights

You may request that we correct or delete any personal information you have shared with us by contacting [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

10. Contact Us

For questions about this Privacy Policy, contact us at [email protected] or visit us at Mlalakua, Mwenge, Dar es Salaam, Tanzania.